Last Updated: May 23, 2012

December 08, 2011

Avoiding the Dud: Ways to Hire A Better Server Manager

We get it: Managing your own server is quite difficult. In fact, we understand all too well the desire to avoid unruly uploads, angsty Apache code, and even the dreaded command line. However, if your solution is to hire a dedicated tech specialist capable of handling all your server woes, you may want to consider a few points before signing on the dotted line. No matter if you’re looking to hire a third-party server manager for yourself, your business, or even someone else, here are a few of our choice thoughts on the subject that we really urge you to give a looking over before releasing the big contract.

1.  You Get What You Pay For: What we mean by this is simple: Don't’ hire anyone that doesn’t come with professional experience or credentials. We couldn't even begin to count the number of times we’ve seen a business owner hire the teenager down the street to deal with their servers. We aren’t knocking the kid or his knowledge, and in fact, he could be the Globe’s biggest genius. However, what guarantees that he’ll be able to give you the time, assurance, or technical support you need? Do us all a favor and hire a professional, saving yourself some headaches in the process.

2.  Set Clear Objectives: There’s no worse feeling in the world than the one you get from paying some bloke to manage your servers, only to discover he’s been squandering your budget on services that don’t matter. When hiring a professional, be sure to set clear, easy to understand objectives. If you have no reason nor intent to expand into Asian markets, be sure your server manager isn’t outfitting your rig for content delivery support. Likewise, if you don’t need heavy-duty video streaming, ensure that this style of retrofitting isn’t being performed. Be precise, and save time.

3.  Check the Background: Sure, hiring someone to take care of your lawn may not require a background check, but this is your server we’re talking about! Before hiring anybody, first do a thorough reference and background check for any potential hangups. This individual will have full access to the majority of your vital information, including business statistics, if they’re on your corporate network. You want to be absolutely sure this person won’t rip you off, and without some kind of reference check, you’re taking shots in the dark.

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