Web Hosting Reviews & Ratings

August 31, 2009

When Cheap Hosting Goes Wrong

If you want to purchase anything, be it something online or out in the real world, taking the “cheap” route is always tempting.  However, when it comes to a critical business like the web hosting industry where the margin for error is thin, the cheap service is the one you need to be very cautious of.  Many hosts these days are marketing low cost solutions that seemingly offer you the world for next to nothing.  Unfortunately, some fail to come through on even the most of basic of services.

How Cheap Hosts are Made

Web hosting companies procure servers and internet connectivity with the intention of reselling those same resources to individuals and businesses in need of capacity for their websites and other web-based activities.  This is usually done by leasing out computers more commonly known as dedicated servers.  In the typical hosting arrangement, you don’t get the entire computer, but do receive resources such as disk space, bandwidth and the features included in the service plan.   The overall goal here is to structure these plans in a manner that is affordable to the customer, yet helps the provider maximize its profits based on the available resources.

Because the hosting industry and the internet itself has no real barriers, new web hosts emerge on the scene everyday.  This heats up the competition and keeps prices for web hosting services relatively balanced across the board.  At the same time, you have those companies who speculate that the only way they can grab a sizable slice of the market share is to offer the lowest prices in the business.  This sets off a chain reaction and now every other firm has slashed their prices in half.  Good news for the customer but what does it mean for the host?

Lower prices offers the promise of new customers, but now the host is only receiving half of what they were getting before.  This essentially means the company would need to conjure up twice as much new business in order to make the same amount of profits.  For some hosts, simply shaving off the price of service does not magically result in new customers.  Those companies who do not fair as well as others are left with no other choice but to cut costs wherever they can to make ends meet.   So, if there were five servers before, the host might feel as if they can place all their customers onto just three machines to cut down on overhead.  If there were three customer service members, they may feel like two is now enough to deliver acceptable support.  While these measures can indeed have a positive affect on the hosting firm’s bottom line, it will also lower the quality of service and this directly impacts you.

Is Cheap Hosting Worth It?

As we eluded to earlier, there is nothing wrong with investing in a cheap hosting service - sometimes.  Before electronically signing your name on the dotted line, you need to make sure you know what you’re getting yourself into.  Many companies can offer a cheap service and continuously thrive.  Those who cannot will cut costs at every possible corner and when they do, it will be you who suffers the most.

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