Web Hosting Reviews & Ratings

SiteCloud is a RIP-OFF!!! I signed up with the understanding that they were providing virtual server hosting on a cloud (ala Amazon EC2). Immediately upon signing up for an account, I realized that it wasn't, so I requested a refund. 9 days later, after never receiving a response (according to their sign-up process, I was supposed to receive a phone call verifying my purchase, which I never received either), I tried them again at a different email address and finally received a response. They refunded $9.95 of the original $24.95 charged. When I protested, they tried to justify by saying I never submitted a ticket, ignoring the fact that they never responded, nevermind provided a ticket number! So, I've filed a chargeback with my credit card company. Any hosting provider with such poor integrity that they are willing to go to this length to jip a customer out of $15 should be avoided!

I don't recommend this web host!

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Sitecloud.com When i got the advertise mail from sitecloud.com i was so exiting , i am thinking "wow cloud on amazon ec2" for moderate price i jumped on the offer. Big mistake in my case... 1-Have to pay 40usd for dedicated IP for 1 year twice price justhost or hostgator..anyway i took is not a big deal coz they install ssl for free. 2-they do not install ssl well, i contact them they fix 3-Take care of advertise the chat support is just a joke, exept if u want to sign in they are always saying "please contact the support by mail" they will cearly never help u" 4-My website is super slow terrible i regret my ex hoster is a chance i do not cancel yet, so i try to find why is slow. And mister karl (24h later) reply to me the problem is my website is poor coding thats why Lol and re-lol my website is not slow before in 3,95usd plan... so i use a soft can compare my website on sitecloud and this same installed in my ex server...with photo, proof...and this wonderfull message "502 Bad Gateway The server returned an invalid or incomplete response. And finally they replied " I am looking into this further, for potential session file lock contention slowing things down on your site. I will update you when I have some findings."In the same moment i have a ssh problem too, i opened a second ticket . fot bot ticket the do not repied since 72h and 96 now...and when i insist they reply to me Hello, "Then you're altering the subject line, please refrain from doing that. Karl D. SiteCloud Technical Support" Good to treat customer like this no?? and the top is impossible to cancel...when u ask them how to cancel (support and chat ) they do not reply to this question always say "we will reply u soon " So i decide to cancel from other way ohh i found the url http://www.sitecloud.com/support/kb/search.php?include_categories=1&query=cancel&submit=Search http://www.sitecloud.com/cancel/ As u can see unfortunetly is not working... Forget this hoster have a lot of better solution BTW i receive new invoice to pay today (2 week before) seems billing service is efficient lol...

I don't recommend this web host!

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I was looking for a company to host my pretty large Drupal site and I can tell you right now, no one has been able to do it right except for these guys. The site loads a lot faster, they claim "load balanced", which it really does unlike the other hosts, where the page loads from one machine only! What's amazing is that the site is on Amazon and I didn't even have to set anything up, same plain old cPanel interface that I'm used to! Great host, great product... go with these guys, you won't be sorry.

I recommend this web host!

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